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What is a TSB? (Technical Service Bulletins)

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB.

Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up.

Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue.

A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issued if there's a problem that could cause harm to people or if it creates illegal emissions. The manufacturer pays for a safety defect to be fixed, and the repair is usually performed at a dealership.

But when a Technical Service Bulletin is issued, it's because there's a pattern of some system not working the way it should. If a vehicle is under warranty and the problem can be diagnosed in a specific vehicle, the manufacturer will probably pay for the repair. But there may be limits. Take one case with certain models of a minivan. Some wheel bearings were failing prematurely, so the manufacturer extended the warranty on them to 5 years or 90,000 miles/145,000 km. After that, the owner bore the cost. In some cases, a manufacturer will reimburse owners for a repair already done at an independent service facility.

You may have a vehicle that is no longer covered by a warranty but a TSB has been issued for a certain problem. In that case, any service facility can perform the service. At Car Doctor, your service advisor will have access to TSBs that have been issued for your vehicle's year and model. They will help the technician diagnose it if your vehicle has the issue. The TSB will also have advice for the best repair procedure to get your vehicle working the way it should.

Car Doctor
1217 N.W. 5th St
Oklahoma City, Oklahoma 73106
405-232-1949
http://mdcar.net

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Distracted Driving

When asked, most people think they are good at multi-tasking. Scientific studies, however, reveal that only around 2% of the population can truly demonstrate the capacity to effectively multi-task. For the rest of us who are not so biologically wired, no amount of practice can increase our effectiveness at multi-tasking. Turns out, multi-tasking is almost a superpower. Think of fighter pilots: capable of maintaining their orientation in three dimensional space and performing specific and highly complicated functions while accessing life threatening situations and coming up with an appropriate response. Admit it – you can’t do that.

Yet when it comes to driving, we seem to think we are very capable of safely operating a motor vehicle with myriad distractions. 77% of young adults feel somewhat confident that they can safely text and drive while 55% claim it’s easy to text and drive. Can they possibly be right? Let’s look at some statistics.

Nearly 23% of all accidents in the United States involve cell phones. Every day, 11 people are killed and over 900 are injured in texting-related accidents. In fact, texting while driving is six times more likely to cause an accident than driving intoxicated. Just think back at your own experiences: how many of your “near misses” as a pedestrian or in a vehicle have involved a driver with a cell phone in their hand?

There are three types of driving distractions:

  • Visual (eyes off the road)
  • Manual (reaching for something or manipulating an object)
  • Cognitive (mind off the task of driving)

Of course, texting or using a cell phone involves all three. Eating, applying make-up, arguing and working on-board features like the stereo and navigation system are all very real distractions. You may be interested to know that hands-free cell calls are not substantially safer than using a handheld phone. Any time you glance away from the road (like looking at a text or incoming phone call) your eyes are off task for at least 5 seconds. At 55 miles per hour/90 kph, you will cover the length of a football field in that time. Would you ever consent to strapping on a blindfold and driving off down the road for that distance?

So what do you do? First, accept the fact that you are not part of the 2% of all the people on the planet who can truly multi-task (if you are one of the lucky ones you would know by now because your performance does not degrade no matter how many additional tasks are added). Next, don’t EVER drive distracted. Incoming text: it will wait for later. Juicy hamburger: eat it in the parking lot. No exceptions, ever. And don’t accept anything less from drivers of vehicles in which you are a passenger.

Another way to avoid distractions is to keep on top of scheduled maintenance and necessary repairs so that your vehicle itself doesn’t become a distraction. We can help you with that.

Give us a call.

Car Doctor
1217 N.W. 5th St
Oklahoma City, Oklahoma 73106
405-232-1949
http://mdcar.net

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Don't Be Fuelish

If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you.

Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fuel injectors are under pressure, meaning a crack or small hole in a fuel line can allow vaporized fuel to escape, sometimes around hot engine parts. Gasoline vapor and hot metal? You see the problem.

One of the most common causes of a gasoline smell inside a vehicle is a fuel tank leak. The gas tank can rot or be punctured by road debris. A Car Doctor technician can evaluate the condition of your fuel tank and suggest either repair or replacement.

Fuel injectors can develop small leaks around their seals or O-rings. Those can deteriorate over time as the material they are made of gets old and less flexible. A technician can replace those parts.

Modern vehicles contain something called a charcoal canister. It gathers evaporating gasoline vapors from inside your fuel tank and prevents them from venting out to the atmosphere. If that canister has a leak, you'll smell it. One hint that you have a problem is the Check Engine light may come on.

You may have a leak in your fuel tank vent hose. Or you may be smelling gasoline simply because your gas cap is loose, the cap is faulty or—yes this does happen—your gas cap is missing altogether.

Consider the dangers of gasoline fumes seriously. Inhaling them can be bad for your health or they may start a fire. Don't fool with fuel; have gasoline odors checked out right away.

Car Doctor
1217 N.W. 5th St
Oklahoma City, Oklahoma 73106
405-232-1949
http://mdcar.net

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Don't Stack the Mat

In the sloppy cold weather months, you might be tempted to pick up an all-weather mat and throw it on top of the mats you already have in your vehicle. After all, double protection is better, right? In this case, wrong. Here's why.

It's important to keep the accelerator and brake pedals clear so they can function the way they are supposed to. Stacking mats in the driver's side footwell can make them sit up too high on the floor. That can, in turn, jam your accelerator pedal forward, causing your vehicle to unintentionally speed up; it may get stuck in that position. Same thing applies to the brake pedal. The mats can get caught underneath it and prevent you from stopping.

Here are some other good practices when it comes to mats. It's best to get those designed for your vehicle. They are shaped to fit your specific car, truck, van or SUV. Ill-fitting mats can have the same untended consequences as stacked mats.

Good mats will have either a Velcro-type fastener on the back of them or a hook that fits into a hole in the mat. That way, the mat stays affixed to the floor so it doesn't slip and cause problems.

One more thing to keep in mind. If you have objects rolling around your vehicle, let's say under the driver's seat, just think about what happens when you jam on the brake. That object is thrown forward and can get caught in a pedal. You might find the accelerator stuck or the brake pedal inoperative.

Your service advisor at Car Doctor can recommend the right mat for your vehicle. The right mat may save your carpeting, the wrong one may cost you an accident.

Car Doctor
1217 N.W. 5th St
Oklahoma City, Oklahoma 73106
405-232-1949
http://mdcar.net

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Car Doctor is a pillar of the community. Car Doctor is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Pueblo, Colorado area. Our goal is to focus on customer service. It is the foundation of our business. Car Doctor employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Car Doctor. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission repair for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Car Doctor website or call us for personalized service.

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